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FAQ
| FAQ's | Answer |
| I have an eStore account, but I have forgotten my username and/or password. | Click on the Contact us link under Need assistance or the button in the footer. |
| I am not a registered customer, but want to become one. | Under the section "New Customer", select the industry you operate in and the available eStore countries for that industry will appear in the drop down. Select the relevant one and you will be directed to the correct registration page. |
| I don't want to login, I just want to browse the eStore. | Under the section "Visit our eStores", select the industry you operate in and the available eStore countries for that industry will appear in the drop down. Select the relevant one and you will be directed to that eStore. |
| I cannot find my industry or the country I operate in. | We regret to say that it means we have not yet opened an eStore for that industry or country. Please visit our corporate website using the link in the blue top header and fill out a Contact us form and we will get back to you as soon as possible. |
| I need help with finding my way around. | Click on the Contact us link under Need assistance or the button in the footer and fill out your details so that we can make sure to find the correct person help you. |
| I browsed your products on the web and ended up here. | We operate globally for different types of industries and we need to understand your preferences. Please select the industry and country where we provide online sales. Note that we do not have the full assortment available online, and the assortment might differ depending on your industry and region. We hope that you can find what your are looking for. In not, please visit our corporate website using the link in the blue top header and fill out a Contact us form and we will get back to you as soon as possible. |